Shipping policy
Shipping Policy
Thank you for shopping with Kaytot. Below are the details of how we process and deliver your orders:
1. Processing Time
- Orders are usually processed within 1–2 business days after payment is confirmed.
- During peak seasons or sales, processing may take slightly longer.
2. Shipping Rates
- We deliver across Egypt.
- Standard shipping fees apply and will be calculated at checkout.
- Free shipping is available on orders above 1000 EGP.
3. Delivery Time
- Cairo & Giza: 5–7 business days.
- Other governorates: 7–10 business days, depending on location.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email/SMS with tracking details.
5. Delays
- While we do our best to deliver on time, delays may occur due to courier service issues, weather, or public holidays.
6. Incorrect Address
- Please double-check your shipping details. Kaytot is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
7. Questions
If you have any questions about your order delivery, feel free to contact us at our support email or through the website.
By placing an order with Kaytot, you agree to this Shipping Policy.